Restore or Replace? Why the Right Answer Matters More Than You Think

When a fire or flood damages a home, the big question becomes: should the contents be restored or replaced? While insurance adjusters often lean toward “cash out and replace,” the truth is that skilled contents professionals can restore far more than most people realize.

Think about it: electronics clogged with soot and water, ceramics dating back to ancient times, priceless heirlooms that look unsalvageable — restoration techniques can bring them back. Not only does this save homeowners from heartbreak, but it also saves insurance companies thousands.

The problem? Untrained workers. Using the wrong method can destroy an item completely, turning a restorable piece into a true loss — and costing both the professional and the insurer more in the long run.

At Total Contentz, we’re passionate about changing this narrative. With the right training, systems, and processes, contents restoration is not only possible — it’s profitable, sustainable, and the future of our industry.

👉 Want to take your skills to the next level? Join us at our Contents Processing Workshop at Carpet Tech in Texas. Learn hands-on restoration techniques that impress adjusters, wow clients, and protect your bottom line.

Get the Workshop Details →