Helping Adjusters & Agents Achieve Their Goals

Building Strong Partnerships

Experienced adjusters and agents often see us as their trusted allies on various assignments. We play a role in improving the bottom line on the invoices they send to their managers. By saving their carriers significant amounts on nearly every job, we earn glowing reviews for our efforts and their company’s involvement.

How We Achieve Success

Our success comes from a mix of training, experience, and effective protocols. For instance, untrained workers might overlook the importance of focusing on items that hold emotional or financial significance for homeowners or office managers.

Understanding What Matters

Sometimes, items like old photographs or a pile of wet books mean more to a customer than a refrigerator or a big-screen TV. Occasionally, a single painting can fetch more at auction than the total payment for the entire job. Contents professionals recognize that wet items are much more fragile than when they’re dry, so we handle them with care.

A Real-Life Example

Imagine a university hiring experts to restore boxes of old, wet newspapers. Can you picture a moving crew sorting through individual pages of soaked newsprint? After a flood, many articles might be contaminated with mud or silt. We carefully remove these contaminants using plain water or gently flowing deionized water, along with soft cloths and sable brushes, employing museum-quality techniques.

Prioritizing Preservation

When we can’t restore all wet items at once, we often resort to a sort of “triage.” This might mean freezing items like clothing, books, and photographs. This technique buys us time to address more urgent matters while preventing mold growth and stopping inks or dyes from running.

Going the Extra Mile

There are countless other steps we take on every flood job that might go unnoticed. We're even happy to help adjusters shine in front of their bosses and assist agents in securing policy renewals. It’s all part of our commitment to delivering exceptional service!